Privacy Policy


Last Updated: 10/8/2014

1. Introduction.

At (“Findawho,” “we,” “us,” or “our”), we recognize that your privacy is important. This Privacy Policy (this “Policy”) discloses the privacy practices for Findawho’s website (the “Site”), as well as related services we may offer to you. The Policy also covers how personal and other information that we receive or collect about you is treated. 

You acknowledge that his Policy is designed to be read in connection with the Site Terms of Use, which are available here and are incorporated by reference into this Policy. You agree that, by accessing or using our Site, you are bound by the Terms of Use and this Policy.

            We reserve the right to change this Policy from time to time, in our sole discretion. We may notify you about significant changes in the way we treat personal information, which notice may be through email, to the primary email address you specified in your account, by placing a prominent notice on our Site, and/or by simply updating this Policy. Your continued use of the Site after such modification will constitute your acknowledgement of the modifications and agreement to be bound by the Policy as modified. You should check this page periodically to ensure that you continue to agree with the terms of this Policy.

            If you have any questions about this Policy, please direct them to


2. Types of Information We Collect.

In order to better provide you with a platform to market and manage your business, and/or to find appropriate service providers to fit your needs and review and rate those service providers based on your experiences, we collect two types of information about our users: Personally Identifiable Information (“PII”) and Aggregate Information.

  1. Personally Identifiable Information. PII is information that lets us know the specifics of who you are. When you engage in certain activities on this Site, including registering for an account, negotiating, purchasing, or agreeing to provide a product or service, submitting content, posting content in the user forums, or sending us feedback, we may ask that you provide certain information about yourself. PII may include, but is not limited to, your first and last name, email address, mailing address, phone number, company name, age, gender, or other demographic information. We may also retain the details of purchases or services provided and other transactions or payments made with us.  In order to most effectively serve you, credit card transactions and order fulfillment are handled by established third-party banking institutions and processing agents (such as PayPal), so we do not see or collect any of your payment information.

  2. Aggregate Information. This is information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on our Site and what other sites may have directed you to us. This information, which is collected in a variety of ways, is compiled and analyzed on both a personal and an aggregated basis. This information may include the Site’s Uniform Resource Locator that points to the site you just came from, which URL you go to after visiting our Site, what browser you are using, and your Internet Protocol address.

3. How We Collect and Use Information.

We do not collect any PII about you unless you voluntarily provide it to us. However, you may be required to provide certain PII to us when you elect to use certain features and services of the Site. These may include registering for an account on our Site, sending us an email message, submitting a form, or transmitting other information by telephone or letter. When processing certain information, such as payment information with affiliated banking institutions or payment processors, we encrypt the transaction, using Secure Socket Layer encryption technology, in order to prevent your PII from being stolen or intercepted. As all payments required on our Site are routed through PayPal, no payment information is stored on our servers. We are not responsible for the way PayPal collects and uses such information.

We will primarily use your PII to provide service offerings to you. We will also use certain forms of PII to enhance the operation of our Site, improve our internal marketing and promotional efforts, statistically analyze Site use, improve our service offerings, and customize our Site’s content, layout, and services. We may use PII to deliver information to you, contact you regarding administrative notices, resolve disputes, troubleshoot problems, or enforce our agreements with you, including our Terms of Use and this Policy.

We may also collect certain Aggregate Information. For instance, we may use your IP address to diagnose problems with our servers or software, administer our Site, and/or to gather demographic information. 


4. Cookies.

Depending on how you use our Site, we may store cookies on your computer in order to collect certain aggregate data about our users and to customize certain aspects of your specific user experience. A cookie is a small data text file which is stored on your computer that uniquely identifies your browser. Cookies may also include more personalized information, such as your IP address, browser type, the server your computer is logged onto, the area code and zip code associated with your server, and your first name to welcome you back to our Site. We may use cookies to perform tasks such as: monitoring aggregate site usage metrics, storing and remembering your passwords (if you allow us to do so), storing account and advertising preferences that you have set, and personalizing the services we make available to you. However, we do not use cookies to track your browsing behaviors.

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some aspects of the Site may not function properly if you elect to disable cookies.


5. Release of Information.

We will not sell, trade, or rent your PII to others. We may share your PII within our organization or as you direct. Circumstances may arise where for business reasons, we decide to sell, buy, merge, or otherwise reorganize our business in the United States or some other country. Such a transaction may involve disclosure of PII to prospective or actual purchasers, and/or receiving such information from sellers. It is our practice to seek appropriate protection for information in these types of transactions. 


We employ or engage other companies and individuals to perform business functions on our behalf. These persons are provided with the PII required to perform their functions, but are prohibited by contract from using the PII for other purposes. These persons engage in a variety of functions, such as processing credit card or other payments, providing customer services, removing repetitive information from customer lists, and etcetera. Findawho also reserves the right to disclose to third parties Aggregate Information for marketing analysis about our users’ sales, traffic patterns, and related site information, but this will not include any PII.


In addition, we may be, occasionally, required by law enforcement or judicial authorities to provide PII to the appropriate governmental authorities. In such cases, we will disclose PII upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our Site for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe unlawful.


6. Updating and Correcting Information.

You may change any of your PII that you have provided to us in your account online at any time. We encourage you to promptly update your PII if it changes. You may also access and correct your PII and privacy preferences by emailing or writing us at:

13720 Old Saint Augustine Road, Suite 8-248

Jacksonville, Florida 32258

Attn: Privacy Compliance Officer


Please include your name, address, and email address when you contact us. You may ask to have the information on your account deleted or removed; however, some information, such as past transactions, logs of technical support calls, or other information may not be deleted. In addition, it may be impossible to completely delete your information without some residual information because of backups.


7. Lost or Stolen Information.

If any of your PII are lost or stolen, you should promptly notify us to enable us to cancel the lost or stolen information and to update our records with changed information.


8. Security of Your PII.

At our Site you can be assured that your PII is secure, consistent with current industry standards. We strive to take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of your PII.

We work hard to ensure that the data we collect is reliable, accurate, complete and current. We encrypt all PII in order to prevent unauthorized parties from viewing such information when it is transmitted to us. We also keep collected information only for as long as reasonably necessary and use it only for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements. We limit access to PII only to specific employees, contractors and agents who have a reasonable need to come into contact with your information. For example, we may provide members of our technical support team with limited access to your account in order to allow them to troubleshoot problems you may be having with the Site.  Additionally, we also employ a number of physical, electronic, and procedural safeguards to protect PII. Our secure servers and our data centers are protected by industry-standard encryption, and our servers reside behind firewalls and employ high-level password protection. Finally, access by you to your PII is available through a password and unique customer ID selected by you.  This password is encrypted.  We recommend that you do not divulge your password to anyone.

Again, all credit card transactions and order fulfillment are handled by established third-party banking institutions and processing agents (such as PayPal). They receive the information needed to verify and authorize your credit card or other payment information and to process your request. For concerns regarding the use, collection and security of your PII through PayPal, see PayPal’s Privacy Policy at

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure.  As a result, while we strive to protect your PII, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.


9. Children’s Privacy.

This Site is not intended for the use of children under the age of majority within the jurisdiction in which they reside without the supervision and involvement of a parent or guardian. In conformity with the Children’s Online Privacy Protection Act of 1998 (“COPPA”), we do not seek or knowingly collect, use, or disclose PII about children under 13 years of age. If we become aware that we have unknowingly collected PII from a child under the age of 13, we will make commercially reasonable efforts to delete such information from our database. If you are the parent or guardian of a minor child who has provided us with PII, you may contact us using the information provided in Section 6 of this Policy.


10. Miscellaneous.

You should be aware that when PII is voluntarily disclosed in the discussion forums or other public areas on this Site, that information, along with any information disclosed in your communication, can be collected and used by third parties and may result in unsolicited messages from third parties. Such activities are beyond our control and this Policy does not apply to such information.

This Policy will be governed by the laws of the State of Florida, notwithstanding any choice of law provisions of the venue where any action is brought, where the violation occurred, where you may be located, or any other jurisdiction. You agree and consent to the exclusive jurisdiction of the state or federal courts located in Jacksonville, Florida, and waive any defense of lack of personal jurisdiction, improper venue, or forum non conveniens to a claim brought in such court, except that we may, in our discretion, choose to litigate the action in the county or state where your breach occurred or where you may be found. 

This Policy sets forth the entire understanding and agreement between us and you regarding privacy and information security. If you have any questions or concerns regarding our Privacy Policy, use of your PII, or other privacy practices, please contact us at by using the information provided in Section 6 of this Policy.