acknowledge that his Policy is designed to be read in connection with the Site
and are incorporated by reference into this Policy. You agree that, by accessing or using our
reserve the right to change this Policy from time to time, in our sole
discretion. We may notify you about
significant changes in the way we treat personal information, which notice may
be through email, to the primary email address you specified in your account,
by placing a prominent notice on our Site, and/or by simply updating this
Policy. Your continued use of the Site
after such modification will constitute your acknowledgement of the
modifications and agreement to be bound by the Policy as modified. You should check this page periodically to
ensure that you continue to agree with the terms of this Policy.
you have any questions about this Policy, please direct them to email@example.com.
of Information We Collect.
In order to better provide you with a platform to market and manage your business, and/or to find appropriate service providers to fit your needs and review and rate those service providers based on your experiences, we collect two types of information about our users: Personally Identifiable Information (“PII”) and Aggregate Information.
Personally Identifiable Information. PII is information that lets us know the
specifics of who you are. When you
engage in certain activities on this Site, including registering for an
account, negotiating, purchasing, or agreeing to provide a product or service,
submitting content, posting content in the user forums, or sending us feedback,
we may ask that you provide certain information about yourself. PII may include, but is not limited to, your
first and last name, email address, mailing address, phone number, company
name, age, gender, or other demographic information. We may also retain the details of purchases
or services provided and other transactions or payments made with us. In order to most effectively serve you, credit
card transactions and order fulfillment are handled by established third-party
banking institutions and processing agents (such as PayPal), so we do not see
or collect any of your payment information.
Aggregate Information. This is information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on our Site and what other sites may have directed you to us. This information, which is collected in a variety of ways, is compiled and analyzed on both a personal and an aggregated basis. This information may include the Site’s Uniform Resource Locator that points to the site you just came from, which URL you go to after visiting our Site, what browser you are using, and your Internet Protocol address.
3. How We Collect and Use Information.
We do not
collect any PII about you unless you voluntarily provide it to us. However, you may be required to provide
certain PII to us when you elect to use certain features and services of the
Site. These may include registering for
an account on our Site, sending us an email message, submitting a form, or
transmitting other information by telephone or letter. When processing certain information, such as
payment information with affiliated banking institutions or payment processors,
we encrypt the transaction, using Secure Socket Layer encryption technology, in
order to prevent your PII from being stolen or intercepted. As all payments required on our Site are
routed through PayPal, no payment information is stored on our servers. We are not responsible for the way PayPal
collects and uses such information.
also collect certain Aggregate Information. For instance, we may use your IP address to diagnose problems with our
servers or software, administer our Site, and/or to gather demographic
on how you use our Site, we may store cookies on your computer in order to
collect certain aggregate data about our users and to customize certain aspects
of your specific user experience. A
cookie is a small data text file which is stored on your computer that uniquely
identifies your browser. Cookies may
also include more personalized information, such as your IP address, browser
type, the server your computer is logged onto, the area code and zip code
associated with your server, and your first name to welcome you back to our
tasks such as: monitoring aggregate site usage metrics, storing and remembering
your passwords (if you allow us to do so), storing account and advertising
preferences that you have set, and personalizing the services we make available
to track your browsing behaviors.
Most browsers are initially set
up to accept cookies, but you can reset your browser to refuse all cookies or
to indicate when a cookie is being sent. However, some aspects of the Site may not function properly if you elect
to disable cookies.
5. Release of Information.
We will not sell, trade, or rent your
PII to others. We may share your PII
within our organization or as you direct. Circumstances may arise where for business reasons, we decide to sell,
buy, merge, or otherwise reorganize our business in the United States or some
other country. Such a transaction may
involve disclosure of PII to prospective or actual purchasers, and/or receiving
such information from sellers. It is our
practice to seek appropriate protection for information in these types of
We employ or engage other companies and individuals to perform business functions on our behalf. These persons are provided with the PII required to perform their functions, but are prohibited by contract from using the PII for other purposes. These persons engage in a variety of functions, such as processing credit card or other payments, providing customer services, removing repetitive information from customer lists, and etcetera. Findawho also reserves the right to disclose to third parties Aggregate Information for marketing analysis about our users’ sales, traffic patterns, and related site information, but this will not include any PII.
In addition, we may be, occasionally,
required by law enforcement or judicial authorities to provide PII to the
appropriate governmental authorities. In
such cases, we will disclose PII upon receipt of a court order, subpoena, or to
cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those
who use our Site for illegal activities. We reserve the right to report to law enforcement agencies any activities
that we in good faith believe unlawful.
6. Updating and Correcting Information.
You may change any of your PII
that you have provided to us in your account online at any time. We encourage you to promptly update your PII
if it changes. You may also access and
correct your PII and privacy preferences by emailing or writing us at:
13720 Old Saint Augustine Road,
Jacksonville, Florida 32258
Attn: Privacy Compliance Officer
Please include your name,
address, and email address when you contact us. You may ask to have the information on your account deleted or removed;
however, some information, such as past transactions, logs of technical support
calls, or other information may not be deleted. In addition, it may be
impossible to completely delete your information without some residual
information because of backups.
7. Lost or Stolen Information.
of your PII are lost or stolen, you should promptly notify us to enable us to
cancel the lost or stolen information and to update our records with changed information.
8. Security of Your PII.
At our Site you can be assured that your PII is
secure, consistent with current industry standards. We strive to take appropriate security
measures to protect against unauthorized access to or unauthorized alteration,
disclosure or destruction of your PII.
We work hard to ensure that the data we collect is
reliable, accurate, complete and current. We encrypt all PII in order to prevent unauthorized parties from viewing
such information when it is transmitted to us. We also keep collected information only for as long as reasonably
necessary and use it only for the purposes for which it was collected or to
comply with any applicable legal or ethical reporting or document retention
requirements. We limit access to PII only to specific employees, contractors
and agents who have a reasonable need to come into contact with your
information. For example, we may provide members of our technical support team
with limited access to your account in order to allow them to troubleshoot
problems you may be having with the Site. Additionally, we also employ a number of
physical, electronic, and procedural safeguards to protect PII. Our secure
servers and our data centers are protected by industry-standard encryption, and
our servers reside behind firewalls and employ high-level password protection. Finally, access by you to your PII is
available through a password and unique customer ID selected by you. This password is encrypted. We recommend that you do not divulge your
password to anyone.
Unfortunately, no data transmission over the Internet
or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your
PII, you acknowledge that: (a) there are security and privacy limitations
inherent to the Internet which are beyond our control; and (b) the security,
integrity and privacy of any and all information and data exchanged between you
and us through this Site cannot be guaranteed.
9. Children’s Privacy.
This Site is not intended for the use of children under the age of majority within the jurisdiction in which they reside without the supervision and involvement of a parent or guardian. In conformity with the Children’s Online Privacy Protection Act of 1998 (“COPPA”), we do not seek or knowingly collect, use, or disclose PII about children under 13 years of age. If we become aware that we have unknowingly collected PII from a child under the age of 13, we will make commercially reasonable efforts to delete such information from our database. If you are the parent or guardian of a minor child who has provided us with PII, you may contact us using the information provided in Section 6 of this Policy.
should be aware that when PII is voluntarily disclosed in the discussion forums
or other public areas on this Site, that information, along with any
information disclosed in your communication, can be collected and used by third
parties and may result in unsolicited messages from third parties. Such activities are beyond our control and
this Policy does not apply to such information.
Policy will be governed by the laws of the State of Florida, notwithstanding
any choice of law provisions of the venue where any action is brought, where
the violation occurred, where you may be located, or any other
jurisdiction. You agree and consent to
the exclusive jurisdiction of the state or federal courts located in
Jacksonville, Florida, and waive any defense of lack of personal jurisdiction,
improper venue, or forum non conveniens to a claim brought in such court,
except that we may, in our discretion, choose to litigate the action in the
county or state where your breach occurred or where you may be found.
This Policy sets forth the entire understanding
and agreement between us and you regarding privacy and information
security. If you have any questions or
practices, please contact us at by using the information provided in Section 6 of this Policy.